Payment Information

Background: Dr Keys was a charter member of one of the major insurance companies in the DMV. The concept of a physician controlled insurance company that would control costs to patients and assure quality care seemed promising. However, neither promise came true. The president of the insurance company became one of the highest paid executives in Montgomery Country, MD and quality of medical care was not monitored. Finally, when we had an infant patient with a tumor above the eye and the insurance company refused to cover surgical excision because it was probably not cancer, Dr. Keys could no longer participate. Many insurance company medical decisions are unfortunately made by office clerks, and stories similar to this are all too common. 

Our office is dedicated to patient care and will not deal with a third party that steps between doctor and patient and makes medical decisions.

Insurance: Although we do not participate with any insurance companies, we try to simplify the preparation of insurance claims.   The Physician’s Statement and Insurance Report that we give you at the end of each visit contains all the information you need to file a claim. Please remember that the insurance contract you may have is between you and the insurance company. Every policy is different, so it is advisable that all questions regarding the extent of your coverage should be directed to your company’s representative.

The family member that brings the patient to our office, or the adult individual patient, is responsible for the total bill. This holds true even in cases of divorce or separation.

Above all, please be aware that no child has ever been turned away from our office because of inability to pay.